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DL FURNITURE is ranked amongst the leading medium sized companies in Kenya and with continued expansion plans will definitely be ahead of its competitors in East and Central Africa in the years to come.This will only be achieved through the dedicated team of professionals that are the force that drive DL Furniture and Accessories:Managing DirectorHas run several businesses over a period of 15 years ensures that the vision and objectives of the company are met by overseeing the Finance, Commercial and technical teams conform to international standards.General ManagerBrings vast knowledge and experience garnered in internationally acclaimed companies over the past ten years. Charged mainly with co-ordination and smooth running of the branches and administrative functions.Sales and Marketing Manager In Charge of sales and marketing campaigns that ensure DL FURNITURE is always ahead of competition and ensuring customer satisfaction.Customer Service ManagerDealing mainly with customer queries and complaints/compliments ensuring both customer and DL Furniture are well informed of customer needs and how to satisfy the same. Our policy of handling conclusively all complaints within 24hours has earned us distinction and praise in the Industry.Sales ExecutivesOur competent sales teams offer not only products and benefits but give invaluable advice to clients on what to buy, when to buy as well as matching their needs with the right products. This normally entails site visits and presentations to clients along with a written proposal of the recommended product and alternatives.Technical Team These highly trained and competent staff is the back bone of the company as they interact with all the clients at the delivery stage in assembly and display of products purchased. They also offer after sales service in form of advice on use and maintenance of the products.
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